an incredible experience with charming staff and delightful afternoon tea in a beautiful setting

Charming staff, delightful afternoon tea!

Had an awesome stay with friends! We visited the largest traditional heritage fairground and tackled the high ropes course with zip wires and tarzan swings. The hotel's grounds were perfect for walking around and enjoying nature. The spa facilities were cool and the staff was friendly. Definitely recommend for a fun getaway!

One downside was the restaurant service. we weren't told about needing a reservation while it was quiet, which was frustrating when we wanted our meal after a long day.

Had an awesome time with friends celebrating at a fantastic place! We loved exploring the high ropes course and enjoying the starlit DJ parties in the evenings. The location is perfect for nature walks, and the breakfast spread was solid too. Just a heads up, it gets a bit crowded on weekends, so plan accordingly.

One downside was the lack of fresh towels and room cleaning after our second day, which was a bit disappointing during our stay.

The spa area features a large pool, sauna, and steam room with pin code lockers, making it user-friendly and convenient. Breakfast offers a fantastic variety, with everything needed to fuel a day of adventures.

Room temperature control left much to be desired. my room was excessively warm without any cooling efforts upon arrival. A huge bummer was the mismatched dinner pricing and limited menu compared to other guests during the wedding event, leaving me feeling a bit cheated. Noise from neighboring rooms interrupted sleep, and late-night wedding festivities made relaxation challenging.

Had a lovely stay in a Premium King Room where the views were stunning and the swimming pool was a real treat! The spa and sauna provided a perfect escape after a long day. Only downside was a bit of a walk outdoors to reach the dining area, but it was worth it for the experience! 😊

The hotel beautifully combines historical charm with modern comforts. The elegant décor, paired with spacious common areas, made it easy for seniors like myself to navigate and enjoy the facilities comfortably, enhancing the overall experience.

More accessible seating options in dining areas.

great access to beautiful parks and stunning landmarks nearby

I loved how easy it was to explore Hindhead Commons and the Devil's Punch Bowl just a few kilometers away, making my weekend strolls absolutely delightful while enjoying the nature views. plus, the freshly prepared breakfast before heading out was a fantastic start to each day.

Amazing shower and staff!

My partner and I had a superb stay here! The room was spotless with an awesome power shower that left us feeling fresh. The staff were super friendly and went out of their way for us, especially Ro and Vish in the restaurant, who made our meals delightful. Just a bit noisy due to a wedding happening, but overall, a fun time!

Friendly staff and great location. lacked effective service during our stay.

Stunning natural surroundings, charming reception experience, large swimming pool

Difficulties in finding facilities around the hotel!!! Issues with room temperature control make for an uncomfortable stay!!! It would be nice to see a proper upgrade of the spa facilities for a truly relaxing experience!!!

Charming location but lacks attention to detail

The grounds are beautiful and the overall setting is quite charming, perfect for a relaxing getaway. While the room was spacious and clean, we experienced thin walls that made for a less restful night. The spa facilities were enjoyable, but our overall experience was somewhat marred by minor maintenance issues and the need for better staff engagement.

Comfortable room but limited spa facilities and cold pool disappointed us.